Riverdeep | Professional Development

We want your experience with our products to be successful and as stress-free as possible. If you have any problems, try the following fixes in the order listed below:

Check that your system meets the minimum system requirements for the product you are using.
Review our System FAQ page for answers to your technical questions.
Review our System User Guides and Documentation.
Contact your local school or technology coordinator or project manager.
Contact the Teacher Universe technical support department via one of the following methods:
- E-mail: tusupport@riverdeep.net
- Call toll free: 1-877-248-3224 and listen for the Technical Support option

When contacting us for technical support, please have the following information ready:

School/District name
type of computer you are using
browser software that you are using
operating system that you are using

If you are unsure what type of browser software, plug-ins, operating system or connection speed you have, use our System Checker.

User Name: Password:

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Questions? Call 888-242-6747